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We want to make every delivery a happy one. So here’s a quick guide to the important information you need for shipping with us.

Did you know? You can reduce the weight and cost of your shipment by combining packages from different stores into one box!

Good to know

Here are four key points to ensure hassle-free shipping.

Public holidays
Keep in mind public holidays and working days are different in U.S.A. and U.A.E. as this may impact your delivery time.
Free consolidation
Choose to combine packages into a single box for free to reduce overall weight and save more.
Specific approvals
Some items like perfume need specific government approvals. Please check our restricted items list to avoid surprises.
Save your invoices
Ensure your invoices are within reach as you may be asked to upload the invoice for each purchase.
Duty & tax

All shipments above the value of AED 1,000 need to be declared for duty and tax.
Note: Certain items may be subject to other types of taxes or fees. See restricted items list.

Delivery time

The average delivery time for shipments from your address in the U.S.A. to the U.A.E. is 3 to 5 business days.
All shipments originate from Sarasota, Florida, U.S.A.

Strictly prohibited items
Is it prohibited or restricted?
Need more information?
Head straight to our FAQs section to get the answers to any other questions you may have.

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